Andy Reynolds Featured on ABC News: Why Abuse Survivors Need Financial Guidance After Compensation
Our founder and principal adviser, Andy Reynolds, was recently featured in an ABC News investigation examining how child abuse survivors are being required to repay Centrelink, Medicare, and private health insurance benefits out of their compensation settlements.
Andy was interviewed in his capacity as principal adviser at EFS Advice, the parent company of TPD Claims Advice. Through both businesses, we work closely with individuals navigating the financial complexities of insurance claims, compensation settlements, and disability-related payouts – so this is an issue we see up close.
What the ABC Investigation Found
The report highlighted that when survivors receive civil compensation, many are required to repay government agencies and insurers for benefits received in connection with their abuse. These amounts are deducted from the lump sum before the money ever reaches the survivor’s bank account – in some cases totalling tens of thousands of dollars.
Andy’s Message: Early Financial Education Is Critical
Speaking to the ABC, Andy shared what he regularly sees when working with clients going through this process. Many survivors simply aren’t aware of repayment obligations when they begin civil proceedings or consider a settlement.
“It was quite disappointing for some of them,” Andy told the ABC. “They felt like they’re receiving money from the government on the one hand, and then having it taken away on the other.”
Andy’s key message in the piece was that survivors deserve access to financial guidance from the very start of the compensation process – not after the fact.
“I think every person receiving a settlement should get some initial minimal financial education to understand how their settlement works,” he said. “If they’re on Centrelink, those payments might be impacted.”
He also pointed to opportunities within the superannuation system that many survivors don’t know exist: “There’s carve outs in the superannuation legislation that can allow people to implement certain unique financial strategies that can be really compelling.”
How We Can Help
If you or someone you know is going through a compensation process – whether it’s a TPD claim through superannuation, a personal injury settlement, or a civil claim – getting the right financial advice early can make a real difference.
At TPD Claims Advice (a subsidiary of EFS Advice Pty Ltd), we specialise in helping people understand the financial implications of insurance claims and compensation payouts, including Centrelink impacts, tax on super withdrawals, and strategies that may help protect more of what you’re entitled to.
For more information about how we support personal injury clients, visit our Personal Injuries page.


